Verde Apartments at Mission Rock

UPDATE: SENTRAL MANAGEMENT – VERDE & CANYON My original review remains below. Recently, someone posting as “Patricia” responded, focusing almost entirely on my criticism of Samantha, Sentral’s events coordinator. I question the authenticity of this account and suspect a connection to Samantha, although I cannot confirm it. I will be requesting that this be investigated. First, I AM A RESIDENT HERE, NOT NATALIE! While I disliked Greystar management, Natalie Linan knew how to organize successful events.

It's disappointing to see disgruntled former employee Natalie Linan's apparent grievances with Mission Rock Apartments overshadow the experiences of actual residents. Her constant fake reviews posted under shadow accounts and negative criticism of Sentral and Samantha comes across as personal rather than an objective assessment of the building. It was Natalie Linan who was let go due to emailing residents and incentivizing fake reviews be posted in violation of the public policy. I attached an email that I saw on Yelp which she sent.

As a resident of Verde for the past two years, I can confidently say that the property has improved tremendously since the management transition from Greystar to Sentral back in February. Having lived in San Francisco for the past 5 - 6 years at various properties managed by Greystar and UDR, I’ve had decent experiences, but the level of service and sense of community at Verde under Sentral have truly stood out. Since the transition, maintenance requests have been handled much more promptly (huge shoutout to Joel and Jimmy!)